City of Miami Beach to Conduct 2019 Community Survey

(Miami Beach, FL) Jan 25, 2019 -

Starting this week through the end of February, the City of Miami Beach will be reaching out to hundreds of residents and business to obtain their feedback on a wide range of Miami Beach government-related services for their 2019 Community Survey.

Conducted since 2005, the survey measures quality of life in the City and satisfaction with services. It also informs the City’s strategic planning and budget processes.

“Community feedback is essential for establishing a great quality of life in our community,” said Mayor Dan Gelber. “The survey is an important component of fostering a culture of continuous improvement and strategic thinking.”

The survey will be administered by ETC Institute, a national leader in survey research that has conducted hundreds of satisfaction surveys across the country. Approximately 1,200 households and 600 businesses in the City will be selected randomly to participate in the survey. The samples ensure that the entire community is well represented.

Here are some facts for residents and business owners participating in the survey:

• Responses will remain anonymous.
• Returning the survey is free (a paid postage return envelope will be provided).
• Surveys can be completed in Spanish and Creole (selected residents and business owners will get instructions on how to do this).
• Selected households and businesses can complete the survey by mail, phone or online.

Survey results will be communicated to City staff and the public this spring. For questions about the survey administration, email Ryan Murray at ryan.murray@etcinstitute.com or call 913.254.4598.