Marketing and Communications

The Office of Marketing & Communications is primarily a link between the City of Miami Beach government and its various departments, the public, and the media with a toolkit that includes press releases, social media across multiple platforms, email newsletters tailored to curated audiences, print publications, television, direct mail, text alerts, personal interactions with community groups, crisis communications, and out-of-home advertising to include billboards, bus shelters, and trolley wraps. We produce thousands of creative content pieces each year. The office is not tasked with promoting tourism and hospitality, since those initiatives are contracted to the Greater Miami Convention & Visitors Bureau, but nevertheless plays an important role in disseminating information regarding events that have a strong tourism component.

The Neighborhood Affairs Division fosters strong partnerships between the community and the city's operational service departments to improve the quality of life for residents and businesses. Our team of Neighborhood Affairs Coordinators actively engages with the community to identify specific needs and requests and provide responsive and timely customer service. Our goal is to facilitate communication, promote civic engagement, and build a sense of pride and ownership within neighborhoods to create a stronger, more connected, and thriving city.