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FAQ’s
The following are a few Frequently Asked Questions (FAQs) which citizens direct to the Miami Beach Police Department and Public Safety Communications Unit..
Q. How soon are you going to get an Officer here?
A. Calls are rated by priority and arrival time depends on the seriousness of the call and the number of patrol units available. Every call has a pre-programmed priority when it is routed to the dispatcher and the priority can be increased if additional information warrants it.
Q. How do I obtain a restraining order?
A. The law offers protection for victims of acts of domestic violence. Victims have the right to petition that an injunction be filed against the person inflicting the violence. An injunction orders a person to do specific things or to stop doing specific things.
For more information on how to obtain a restraining order click here. A. Restraining orders may be obtained in person at any of the following Domestic Violence Outreach Units:
Hialeah District Court
11 E. 6 Street
Hialeah, FL 33010
305.520.4029
Lawson E. Thomas Courthouse Center
175 NW 1 Avenue, Mezzanine Floor
Miami, FL 33128
305.349.5813
North Dade Justice Center
15555 Biscayne Boulevard
North Miami Beach, FL 33160
305.354.8780
South Dade Government Center
10710 SW 211 Street, Room 1100
Miami, FL 33189
305.234.1481
Q. What do I have to do to evict a tenant?
A. The laws pertaining to residential tenancies are contained in Chapter 83 of the Florida State Statutes. The chapter sets forth the requirements a landlord must meet in order to legally evict a tenant.
For more information on how to proceed with an eviction please click here.
Q. Why do you take auto burglaries over the phone instead of sending an officer?
A. If there are any mitigating factors (in progress, just occurred, description of subject, etc.) we will send an officer. Otherwise, the call is referred to our Report Control Center where personnel will assist you with all necessary and appropriate information.
Q. How can I get a copy of my report?
A. You can come to the Records Unit, located on the first floor of the police station and if the report is available you can get a copy immediately. Copies of reports are 15 cents for a single page and 20 cents for double-sided pages. Most reports run two pages. You can also request a report in writing and enclose a check. Send the letter to the Miami Beach Police Department, 1100 Washington Ave., Miami Beach, Fl., 33139, ATTN: Records Unit. Delivery time is five to ten days.
Q. What are the hours of operation for the MBPD Records Section?
A. Our hours are Tuesday through Thursday 08:00 a.m. to 3:00 p.m. Friday from 08:00 a.m. to 12:00 p.m.
Fingerprinting:
Tuesday thru Thursday from 8:00 a.m. to 2:30 p.m. Friday from 8:00 a.m. to 11:30 a.m.
The Police Department does not issue ID cards.
Q. I was involved in an accident and left the scene. Can I still make a report?
A. If you were involved in an accident and left the scene, the other party involved may have already made a report. If you are in the City of Miami Beach, contact 305.673.7900 and a police officer will respond to investigate. You may also call 305.673.7888 (the accident investigation office) during business hours and speak with an investigator. You may be asked for information to help complete the accident investigation. If no report was made, you will be given instructions on how to obtain and prepare a “drivers report” for your insurance company.
Q. How can I get a copy of a 911 call?
A. You can get a copy of a 9-1-1 call by contacting the Records Section at 305.673.7100 (business) or 305.673.7879 (fax) for further information. The charge is $5.00 per recording.
Q. How can I get a copy of any other media (CCTV video, photos)?
A. To request copies of other media (CCTV, video, photos) please contact the Records Section at 305.673.7100 (business) or 305.673.7879 (fax) for further information.
Q. Does the Police Department provide a fingerprinting service for the public?
A. Yes. Every Tuesday thru Thursday between 8:00 a.m. and 2:30 p.m. Friday from 8:00 a.m. to 11:30 a.m. the public can be fingerprinted in the Records Unit, located on the first floor of the police station. The fee is $10.00 per card and you must bring your own fingerprint card. We do not provide fingerprinting for Immigration or Alcohol and Tobacco purposes.
Q. Are you hiring Police Officers?
A. We are always interested in quality men and women! Please visit our website for more information by clicking here or call us to speak with a recruitment specialist at 305.673.7909.
Q. I will be out of town for a week. Will the Police watch my home?
A Yes, if you will be away from home for an extended period of time we will gladly place a watch order on your home. Please call the Operations Division at 305.673.7933 to schedule the watch order. Keep in mind this is a courtesy watch order and is intended as an additional layer of security.
Q. Do I have to wait 24 hours before making a Missing Persons call?
A. . Not necessarily. If the victim is a juvenile or endangered in some way, we will take the call immediately. If the victim is an adult and suspicious circumstances do not exist, we recommend that you wait 24 hours. Please call our non-emergency line at 305.673.7900.
Q. What is the “noise” policy?
A. Noise complaints are handled by to the Code Compliance office. They serve as the first responder to loud music complaints coming from business establishments. When Code Compliance officers are not on duty, the Miami Beach Police Department will respond to the call based on the priority of calls at the time.
To report noise violations please dial 305.604.CITY.
Q. How long do you hold prisoners in your detention facility?
A. The Miami Beach Police Department has a temporary holding facility for prisoners prior to their transport to a Miami-Dade County jail location. Depending on capacity and officer availability, prisoners may spend up to six hours in the Miami Beach facility. Prisoners cannot be bailed out of the Miami Beach detention facility.
Q. Does the City of Miami Beach have a Photo Red Light Enforcement Program?
A. Yes.
Q: Where are the cameras located throughout the city?
A:
- Washington Avenue at 17 Street – Eastbound
2. Abbot and Indian Creek- Southbound
3. Chase Avenue and Alton Road – Northbound
4. 63 Street and Indian Creek Dr. – Southbound
5. 41 Street and Prairie Avenue – Northbound
6. 71 Street and Indian Creek Drive – Northbound
7. Dade Boulevard and 23 Street – Westbound
8. Alton Road and 17 Street – Westbound
9. Washington Avenue and Dade Boulevard – Eastbound
Q: What if I am already in the intersection when the light turns red? Will I receive an infraction?
A: No, you will not receive an infraction, the camera only records an image when the vehicle crosses the violation point and enters the intersection above the threshold speed after the light turned red.
Q: What recourse do I have, if I believe the notice was issued erroneously?
A: If you feel you received a notice of infraction erroneously or if you have a legal justification for going through the red light, you may contest your violation through an appeal hearing. On the back of your notice of infraction are instructions for filing an appeal with the City of Miami Beach Special Master.
Affidavit – Vehicle Owner of Non-Responsibility: Click Here
TO FILE APPEALS:
Miami Beach Special Masters
866.814.0002
Miami Beach City Hall
1700 Convention Center Drive
Miami Beach, FL 33139
Affidavit – Vehicle Owner of Non-Responsibility: Click Here
Q: How much is the fine?
A: A red light violation carries a civil penalty of $158 City-mandated fine.
Q: Will a fine affect my driving record?
A: Infractions issued through the program are non-criminal. These infractions will not affect your auto insurance or driver license records.
