Customer Service

For customer service questions, please call our main line at 305.673.7420
Monday through Friday from 8:30 a.m. to 6:00 p.m. or email us at mbhelp@miamibeachfl.gov

Quick Links: Current Wait Times | Schedule an Appointment | Learn More

Manny Marquez
Assistant Director | MannyMarquez@miamibeachfl.gov

Sasha Gonzalez
Customer Service Manager | SashaGonzalez@miamibeachfl.gov

Main Office:
1755 Meridian Avenue, First Floor
Miami Beach, FL 33139

Office Hours:
Monday - Friday
8:30am - 6pm

Closed Daily: 12pm - 2pm
Closed Monthly: 12pm - 2pm 1st and 3rd Thursday